How to contest an NYC parking ticket
nyfinepay is an independent private service, not the City of New York. You can always pay the city directly, which may cost less.
Request a hearing with the Department of Finance within 30 days of the issue date to avoid late penalties. You can do it online, in the city’s app, by mail or in person. nyfinepay does not dispute tickets or give legal advice, and it can only pay a ticket, so decide first whether to contest it.
Decide before you pay
Paying a ticket and contesting it are two different ways to settle it. If you think a ticket is wrong, make that decision first. nyfinepay only pays tickets. We cannot dispute, reduce or dismiss a ticket for you, we do not offer legal advice, and a ticket that has a hearing scheduled cannot be paid with us.
The deadline
To avoid late penalties, request a hearing within 30 days after the ticket was issued. If you ask after 30 days and the judge finds you guilty, you pay the late penalties as well. Camera tickets follow the same 30-day rule.
Ways to request a hearing
- Online through the city’s dispute site, linked from its dispute a ticket page.
- In the city’s app, where you can upload photos as evidence. See the Pay or Dispute app.
- By mail, using the instructions on the back of the ticket and the city’s page.
- In person at a Department of Finance business center. The city notes that attending in person does not improve your chances, and encourages online, app or mail hearings.
What happens at a hearing
You state your case and submit evidence. An administrative judge decides whether to dismiss the ticket. If it is dismissed, you do not pay. If not, you pay the fine plus any penalties added before you requested the hearing. Online and mail decisions are emailed to the address you gave; in-person decisions are given on the spot. If three weeks pass with no decision, contact the Department of Finance.
Evidence and honesty
Gather everything relevant: photos, receipts, repair invoices, permits. The city publishes guides for preparing for your hearing and evidence suggestions. Statements and documents must be true and accurate to the best of your knowledge, and a dismissal based on false evidence can be reinstated.
Common grounds
Which defenses apply depends on the violation. For example, a ticket can be dismissed if it is illegible or is missing required elements (see the city’s required elements page). For camera tickets the city lists defenses such as that the vehicle or plate in the photos is not yours, that the camera was not working, or that your car had been reported stolen. The city also publishes a list of defenses that will not be upheld.
If you lose
You can appeal a hearing decision. The city’s FAQ says an appeal must be filed within 30 days of the decision. See appeal a hearing decision.
After judgment
You can still request a hearing for a ticket in judgment, but only within one year of the judgment, and you must show a valid defense and a good reason you did not respond earlier. See deadlines and penalties.
Getting help
If you tried to fix a problem with the Department of Finance and could not, the city’s Office of the Parking Summons Advocate offers independent help. It cannot give legal advice. For legal advice, talk to a licensed attorney.
Related guides
Where this comes from
Facts in this guide come from the City of New York’s own pages. They can change, so check the city before you act on a deadline or an amount.